Refund Policy
At Streetkingz, we take great pride in offering products of exceptional quality tailored to your unique specifications. We recognize that circumstances may arise where a refund is necessary. Our Refunds Policy delineates the guidelines and procedures for securing a refund on your order.
- Eligibility for Refunds:
1.1. Quality Issues: You are entitled to a refund if the products you receive exhibit flaws or quality issues arising from the manufacturing process.
1.2. Delivery Issues: Refunds are applicable if your products are lost in transit, arrive damaged, or experience significant delays due to issues within our control.
- Non-Eligibility for Refunds:
2.1. Customer Error: Refunds are not applicable if errors or issues with the order are result from incorrect information provided by you during the ordering process.
- Refund Procedure:
3.1. Contact Us: If you believe you meet the refund criteria outlined in Section 1, please contact our Customer Service team within one week of receiving your number plates.
3.2. Provide Evidence: Clear photographic evidence of quality issues, damage, or discrepancies with your order may be required.
3.3. Return of Merchandise: In most cases, we will require that the products be returned to us. We will cover the cost of the return if the goods are faulty or damaged, though we will NOT offer a refund for shipping if it is for a change of mind.
3.4. Processing Time: Upon receiving the necessary evidence and/or returned merchandise (if applicable), we will review your case and initiate the refund process on the same day of approval.
By placing an order with SK Detailing Ltd, you acknowledge and agree to the terms and conditions outlined in this refund policy. If you have any questions or concerns, feel free to reach out to our customer support team for assistance.
